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Build Stronger Teams

Lead with Purpose

Scale with Clarity

Leadership & Organizational consulting for growing customer support and product teams

“It was a master’s class for management, in 45 minutes.”

- Scott R.

“She provided thoughtful guidance and helped me navigate challenging situations with clarity and confidence.”

-Paige G.

Services

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Leadership Coaching

Individual or group coaching for new and emerging managers. Develop confident, capable leaders who foster trust, drive results, and scale with your organization.

Cross-Team Training & Collaboration

Multi-team sessions designed to improve understanding, communication, and collaboration and to align on goals.

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Reserve your consultation

Not sure what kind of support you require yet?

Let’s talk through your situation, and see if we’re a fit.

“As an individual contributor and team lead looking to move into a management role, I found the first conversation with Iris to be invaluable.”

- Scott R.

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Why Work With Me:

I’ve spent over a decade building high-functioning customer and technical support teams - and the last 4 years mentoring product managers and shaping product organizations. I know how to grow leaders, connect dots across teams, and build organizations that thrive at scale.

You’ll get:

  • Deep operational experience in both Support and Product

  • A calm, collaborative approach focused on real outcomes

  • Flexible consulting and coaching engagements that meet you where you are

Help your organization become one where teams and leaders thrive!

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